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Technical Lead - Digital Build Factory

Tampa, FL 33607
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Our Global Delivery Model Services team is responsible for developing programs and initiatives directed at designing, developing, and implementing a robust Business Process Management Solutions Platform to enable effective scalability and sound management of PwCs Global Delivery Model operations on a worldwide scale.PwC's Digital Build Factory is a high-speed delivery engine, designed to implement end-to-end digital services at scale in order to eliminate hours, enhance quality for the firm, and commercialize digital products and automation technologies by leveraging our capabilities and digital resources across the globe. Smart automation accelerators, Analytics & Insights, Digitally Connected Services (DCS), and Intelligent Solutions are key areas of focus to drive additional value to our firm.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Take action to ensure everyone has a voice, inviting opinion from all.
  • Establish the root causes of issues and tackle them, rather than just the symptoms.
  • Initiate open and honest coaching conversations at all levels.
  • Move easily between big picture thinking and managing relevant detail.
  • Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
  • Develop specialised expertise in one or more areas.
  • Advise stakeholders on relevant technical issues for their business area.
  • Navigate the complexities of global teams and engagements.
  • Build trust with teams and stakeholders through open and honest conversation.
  • Uphold the firm's code of ethics and business conduct.

The Technical Lead will be responsible for providing strategic direction for process automation architecture in support of the overall enterprise automation initiative.They will function as a Subject Matter Specialist in RPA and cognitive and AI technologies as they apply to enterprise scale intelligent process automation.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
6 year(s)

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success as a team leader in the following areas:

  • Guiding the organization in the creation of a comprehensive business process; technology solution portfolio to execute end-to-end process automation utilizing emerging process automation technologies;
  • Defining process patterns for the purposes of creating reusable automation assets within enterprise architecture;
  • Anticipating IT and industry future directions and relating trends and industry leading practices to future process automation architecture requirements and projects; and,
  • Interfacing across the enterprise, acting as a visionary to proactively assist in defining direction for establishing process automation across systems.

Demonstrates intimate abilities and/or proven record of success as a team leader by:

  • Developing enterprise-wide reference architectures that facilitate business process automation, process documentation, workflow automation;
  • Leading solution design, service delivery and end-to-end oversight for all process automation projects;
  • Collaborating with Business and Vendor teams;
  • Leading initiatives to build reusable assets and artifacts that can be leveraged across other projects;
  • Governing automation projects, coordinating with business stakeholders and IT leads;
  • Collaborating with IT and business teams, and providing technical advice as necessary;
  • Monitoring emerging industry trends to determine impact on the enterprise solution architecture and technology, and advising strategic direction;
  • Facilitating training and product sessions for business users and IT;
  • Collaborating with business and enterprise architecture teams to instill precision and automation in program delivery;
  • Installing and configuring automation technologies, including infrastructure requirements and recommendations at enterprise scale and business continuity;
  • Developing a framework for automation projects to establish manageability and maintainability of automation operations from cradle to grave;
  • Conducting process automation high level assessments for automation with recommendations for benefits and savings;
  • Understanding current business processes and the ability to learn new business processes quickly;
  • Envisaging how an automated solution will work in the wider business environment, understanding its advantages, effects and impacts;
  • Conceptualizing RPA solutions and understanding prescribed RPA design architecture;
  • Utilizing workflow-based logic, both understanding business processes from a workflow diagram, and illustrating a written process description as a workflow diagram;
  • Leveraging deep software troubleshooting skills, and an understanding of programming constructs (C++, C#, Java, Python, Visual Basic, VBA.net) in a MS Windows based enterprise software environment;
  • Understanding programming concepts, including a programming background in any programming language;
  • Implementing automation process solutions in accordance with standard automation tool design principles and conventions; and,
  • Designing, building and implementing process automation solutions using some of the leading RPA/RDA (robotics process/desktop automation) and/or other emerging automation technologies.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Posted: 2020-02-20 Expires: 2020-03-21

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Technical Lead - Digital Build Factory

Tampa, FL 33607

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