23 days old

Cyber Service Analyst

PricewaterhouseCoopers LLC
Tampa, FL 33602
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PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

It takes talented people to support the US firm of the largest professional services organization in the world. Not all of us work directly with external clients. Some of our best people choose to apply their talents inside PwC.

As part of Internal Firm Services, you're serving an organization on par with many of our external clients. Our Internal Firm Services team consists of first-rate marketers, human resource professionals, computer technologists, knowledge managers, accountants, financial planners, administrators and leaders. Internal Firm Services staff are the people who make it work for the people who make it work for our clients.

Job Description
The Cyber pillar is responsible for cyber service transition, cyber service management, cyber defense, cyber threat management, security operations, and identity and access management.

The Service Management team focuses on operational excellence in the delivery of Information Security services to internal customers with the primary responsibility of developing and delivering service management strategies, integration and onboarding of new customers and reporting of the overall health, and continual improvement of the service.

Position/Program Requirements
Minimum Year(s) of Experience: 2

Minimum Degree Required: High School Diploma or GED

Degree Preferred: Bachelor's degree

Knowledge Preferred:

Demonstrates thorough knowledge and/or a proven record of success in the following areas:

- Transitioning, maintaining, or using Security Technologies such as Security Incident and Event Management (SIEM), Endpoint protection, Data Loss Prevention and Forensic tools;

- Working within cross-functional teams and sub-teams while completing projects and tasks on-time;

- Developing service delivery strategies for new security technologies, implementation requirements, and integration into a larger service portfolio contributing to the decision-making process for the broader scope of a security or IT organization;

- Identifying, capturing, and documenting service management processes; and,

- Leveraging facts and data in approaching problems, considering both the customer's perspective and the enterprise's perspective, while focusing on overarching goals and objectives.

Skills Preferred:

Demonstrates thorough abilities and/or a proven record of success in a central technology service organization in the following areas:

- Collaborating with multiple stakeholders across functional and technical skillsets;

- Resolving challenging problems in collaboration with others and taking initiative to make independent choices and influence others;

- Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients, and internal staff and management on technical concepts and issues, including translating technical security verbiage to non-technical verbiage to various business leaders;

- Demonstrating relationship and team building skills that foster an inclusive and collaborative environment for stakeholders and team members; and,

- Adapting to ever-changing environments and schedules.

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Cyber Service Analyst

PricewaterhouseCoopers LLC
Tampa, FL 33602

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Cyber Service Analyst

PricewaterhouseCoopers LLC
Tampa, FL

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