13 days old

Confirmation Service Center Team Lead

PwC
Tampa, FL 33607
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A career in our Assurance Service Delivery Centre is the natural extension of PwCs leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.


Responsibilities

As a Specialist, youll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively support multiple work streams or project teams to execute against an existing project or work plan
  • Promote, manage and deliver the continuous improvement of activities and service delivery
  • Display effective organization skills, managing multiple and competing priorities and coaching others to improve these skills
  • Propose solutions to manage client expectations and managing the delivery of the solution
  • Display attention to detail in executing and reviewing work products to ensure the highest quality deliverables in the allotted timeframe
  • Integrate and synthesize information from multiple sources in order to analyze complex data and results, anticipate issues and solve problems

Job Requirements and Preferences: 

Basic Qualifications: 

Minimum Degree Required: 
Bachelor Degree

Required Fields of Study: 
Accounting, Finance, Accounting & Finance, Accounting & Technology, Business Administration/Management, Business Studies, Computer and Information Science, Computer and Information Science & Accounting, Economics, Economics and Finance, Finance & Technology, Human Resources Management, Information Technology & Accounting, Information Technology, International Studies, Management, Management Information Systems, Management Information Systems & Accounting, Marketing

Additional Educational Requirements: 

Bachelor degree in a business related field.

Minimum Years of Experience: 
1 year(s) 

Required Knowledge and Skills: 

 Demonstrates some abilities and/or a proven record of success in the following areas:

  • Demonstrating specialization in one of the six key capabilities (resource management, learning and development, human capital, reporting, technology and innovation, or quality and compliance);
  • Managing change and adjusting to new processes, structures, requirements, cultures, etc.;
  • Understanding how business needs change and how to support these changing priorities;
  • Building respect and trust of others and embracing the value of diverse perspectives;
  • Gathering statistics on needs (e.g. projected hours, variance to budget, work week gaps in scheduling, work load balance issues, overtime, HC statistics, L & D, etc.);
  • Analyzing trends and issues and make recommendations for process and system improvements;
  • Demonstrating effective scheduling, planning, attending and facilitating meetings, including coordinating expectations with individuals and teams, creating and modifying presentations, and establishing consistent and strategic processes;
  • Creating and maintaining process documentation and managing update processes;
  • Demonstrating effective use of all support tools available and demonstrates knowledge of available resources (advanced experience in Excel);
  • Prioritizing work and meeting deadlines in a fast paced, team environment; and,
  • Managing multiple assignments simultaneously while meeting timeliness and quality objectives.

Preferred Qualifications: 

Degree Preferred: 
Bachelor Degree

Preferred Knowledge/Skills: 

Demonstrates abilities and/or a proven record of success in the following areas:

  • Demonstrating ability to support multiple work streams to execute against an existing work plan;
  • Promoting, managing and delivering the continuous improvement of activities and service delivery;
  • Demonstrating ability to create an environment that encourages individual and team development and learning;
  • Demonstrating ability to lead a team providing clear purpose and direction while communicating measurable performance objectives;
  • Demonstrating effective organization skills, managing multiple and competing priorities;
  • Demonstrating attention to detail in executing and reviewing work products to establish the highest quality deliverables;
  • Integrating and synthesizing information from multiple sources in order to analyze, anticipate issues and problem solve;
  • Demonstrating technical aptitude for learning new applications and databases;
  • Demonstrating effective written and verbal communication skills, with the ability to interact with internal and external clients at various levels; and,
  • Accounting principles obtained through either coursework in Accounting and Finance or prior work experience.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.
Posted: 2019-09-04 Expires: 2019-10-04

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Confirmation Service Center Team Lead

PwC
Tampa, FL 33607

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