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AHS IT Application Support Senior Associate

PricewaterhouseCoopers LLC


Source:
Pricewater House
Location:
Chicago, IL 60601
Date:
06/11/2017
2017-06-112017-07-11
PricewaterhouseCoopers LLC
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Job Details

PwC/LOS Overview
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.

We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.

At PwC, we develop leaders at all levels. The distinctive leadership framework we call the PwC Professional (http://pwc.to/pwcpro) provides our people with a road map to grow their skills and build their careers. Our approach to ongoing development shapes employees into leaders, no matter the role or job title.

Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
- to create and capture opportunities to advance your career and fulfill your potential. To learn more, visit us at www.pwc.com/careers.

PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.

Job Description
Advisory Hosting Services provides production, development and implementation environments for client engagements both domestically and in Asia. Advisory Hosting Services allows for a flexible, rapidly deployed environment that can be monitored and supported 24x7. The environment allows for usage of non US IT standard technologies and platforms available to internal and external users. Advisory Hosting Services also manages technology and strategic direction for US Advisory owned Solution Delivery Centers.

The Application Management team focuses on the delivery of hosted applications that our client service professionals use to interact with clients. This team

is responsible for all aspects of the application management technology required for our professionals to deliver an experiential, high-tech solution to clients in crisis.

Position/Program Requirements
Minimum Year(s) of Experience: 2


Minimum Degree Required: Bachelor's degree


Certification(s) Preferred: Relativity, Microsoft SQL Server 2014/2016, Microsoft Windows Server 2012 R2, 2016, Aspera, Brainspace, ElasticSearch,Nuix, Tableau


Knowledge Preferred:

Demonstrates thorough knowledge and/or a proven record of success in the following areas:

- Supporting a teams within an environment that focuses on some of the following areas: Application Support Services, IT Operations Support, IT Architecture on-premise/cloud based, Training Staff/End Users, Incident Response Management;

- Troubleshooting problems and/or business issues related to Application Support Services; and,

- Managing applications to support service levels, incident resolution, capacity planning, and protection and integrity of data.


Skills Preferred:

Demonstrates thorough abilities and/or a proven record of success in the following areas:

- Working across multiple technical teams and their supported services, especially translating business demands into prioritized initiatives to fill business requirements across services and/or projects;

- Supporting resource and service level requirements;

- Supporting operational initiatives for Application Support team, including application management, performance tuning, application architecture, development/tools, application, and account management teams; and,

- Troubleshooting client connectivity issues to hosted applications.



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